Troubleshooting steps: Reinstall the app, restart the device, and try switching the network.
In case it is not working ask student to share the details on email-
Registered Name:
Registered Number:
Registered Email:
Device Brand:
Device Name:
OS Type:
OS Version:
App version:
Issue That You Facing:
Internet Connection type:
Please make a short video / Photo of this and send it to us.
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